Returns

Due to the strict Indonesian Customs Policy and the high cost of shipping, unfortunately we cannot offer exchanges or refunds under any circumstances

Customs Duties & Import Taxes

Please note that customs duties, import taxes, and any additional fees are set by your local authorities and may apply once your order arrives in your country. These charges are not included in your purchase and are the responsibility of the customer.

We kindly inform you that we only charge the shipping cost at checkout and have no control over customs policies or fees.

To avoid any surprises, we recommend checking your country’s import regulations before placing your order. If you have any questions, feel free to contact us — we’re happy to help